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CRM (Customer Relationship Manager)
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GHI Technologies has been deploying CRM and Sales Force Automation (SFA) solutions for the past ten years. In that time we have developed and enhanced a proven methodology for deploying CRM solutions.
We are experts at designing and deploying CRM and SFA solutions. We have an extensive implementation and support infrastructure to provide you with an end to end solution that can manage lead generation from prospects, allow for customer self-servicing, and provide sales, service, and call centers with the information required to make intelligent business decisions and better manage customer relationships.
These solutions can be deployed as client server, internet/intranet, remote disconnected in the case of a remote field/sales force, or in any combination.
Your business processes differentiate you from your competitors. We start with your business processes and build a solution that is relevant to your business needs. This allows for rapid and cost effective solutions that are always in sync with your business processes. As your needs change the solutions can be modified quickly and cost effectively.
Demos
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CRM Services
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GHI Technologies CRM Services will enable you to get your project off the ground running. Leverage our experience and get the most out of your business. Our expertise is understanding business processes. Our CRM Services incude:
- CRM Consulting
- Project scope
- Requirements Definition
- CRM Implementation
- Project Management
- Model Configuration
- CRM Support
- Hosting
- Operations
- Bi-lingual Help Desk
- CRM Training
- User Training
- Self-paced user training
- Database Administration training
- Documentation
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