GHItechnologies.com -

Customer Scorecards

Customer Scorecards enable Truckload and LTL carriers to provide reporting and analytics back to their customers. The Scorecard will provide your customers with secure reporting and analytics over the web, of their activities with your firm. The Customer Scorecard provides the following:

•   Cost Based Analytics
•   Service Level Diagnostics
•   Exception Reports
•   Density Analysis (LTL carriers only)
•   Custom Reports/Analysis (upon request)

This solution will help your firm increase customer service, customer satisfaction and improve customer retention while differentiating your organization from others who are competing for the same business.stomer Score Cards

Business Intelligence

QLIKTECH
Positioned as a Leader in the 2011 Gartner Business Intelligence Magic Quadrant
Download Report

"... PharmaBI.com has turned our third party data into actionable information ..."
"... our sales team uses the BI system to plan and measure the effectiveness of their activities ..."
"... intuitive sales analysis and ad hoc capabilities ..."
"... we now have a deeper understanding of our competitive market ..."
“The solution is so efficient in fact that query response time went from over 5 minutes (for the most complicated query) to 5 seconds.”
“We were very pleased when GHI delivered the Business Scorecard on budget and on time taking only 10 weeks to positively impact our business"
“Since working with GHI, we can make proactive decisions and adjust our strategies faster and more frequently”
“Astoundingly, GHI completed the customer scorecard implementation in just 30 days – something that an alternate vendor was unable to do in 14 months!”
“The technology is extremely intuitive and easy to use; adoption was quick and usage rates are high”
“GHI was able to deliver the solution on budget and on time, something that alternate vendors could not commit to do”
“GHI provided us with a complete view of what is driving the success of our business, enabling us to make substantial improvements in our marketing and sales strategies”

“GHI Technologies provided us with an outsourced CRM solution that is flexible and modifiable to the evolving nature of our business rules and processes”
“GHI’s commitment to customer satisfaction has been instrumental to the on-going success of our CRM initiative”
“Our BI solution developed by GHI has given our company and people the agility that comes only with access to timely, relevant information”
"GHI was able to centralize the data we had from multiple databases into a single source of actionable information"
"... we now have a truly cohesive and relevant view of our business activities."